IT Department Repair Management Software

Repair Pilot is a leading repair shop CRM system designed to help your IT Department manage your repairs and customers more efficiently.

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a Little about us...

What is Repair Pilot?

Repair Pilot is a software package that has been built to make running an IT department easier. Repair Pilot covers everything from managing your customers and repairs, through to invoicing and integrating with your accounts software ... and everything in between.

Repair Pilot runs on any device that is connected to the internet. Out of the office but still want to know what is happening? No problem, login from you PC, Laptop, Apple Device, Tablet or Smartphone from anywhere.

We have over 10 years experience in the repair industry and we have used this to ensure that Repair Pilot works for you.

a little about why you should be using us...

Why Use Repair Pilot?

  • Increased Efficiency Across Your Business
  • Improve Your Customers' Experience
  • Automated Email/SMS Updates
  • Simple to Use - Little to No Staff Training
  • Allow Your Customer to Track Progress Online 24/7
  • Access Anywhere, Anytime and on Any Device
  • Know Your Numbers with Real Time Reporting
  • Calculate What Repair Pilot Can Save You

    Repair Pilot Can Offer Almost Instant ROI. See below to find out how.

    On average, how many repairs do you book in a month?

    What is the average hourly rate of your repair technicians?



    Each Month You Will Save

    About the Maths

    How did we get this figure?

    This the amount of money you will save each month based on the wages of your technicians, number of jobs per month and the monthly cost of repair pilot.
    With our past experience, we calculated that Repair Pilot saves on average 6.5 minutes per job which we multiply by the amount of jobs completed in a month. This is then multiplied by the average staff wages minus the monthly cost of Repair Pilot.

    How did we work out 6.5 Minutes?

    We have over 10 years experience running a repair business. We took into account all interactions with the customer, from booking, to quoting, to updating and to completion. The amount of time spent on the phone to customers, writing emails etc. all adds up, Repair Pilot slashes this down to a fraction of the time.

    But Wait ... There's More!

    Increase Revenue

    Repair Pilot can automate service and renewal reminders, increasing repeat custom and recurring revenue.

    Increased Efficiency

    The simple and intuitive interface allows your staff to do what they need too with minimal effort.

    Increased Customer Experience

    Give your customer access to the customer portal where they can see their job history, invoices, request quotes and more.

    Try Repair Pilot Free For 14 Days

    Not Convinced? No Problem, Try Repair Pilot Free For 14 Days to Make Sure Repair Pilot Is Right For You!

    We Integrate With a Range of Other Software to Save You Time and Effort.