Repair Pilot is a leading repair shop CRM system designed to help your IT Department manage your repairs and customers more efficiently.
a Little about us...
Repair Pilot is a software package that has been built to make running an IT department easier. Repair Pilot covers everything from managing your customers and repairs, through to invoicing and integrating with your accounts software ... and everything in between.
Repair Pilot runs on any device that is connected to the internet. Out of the office but still want to know what is happening? No problem, login from you PC, Laptop, Apple Device, Tablet or Smartphone from anywhere.
We have over 10 years experience in the repair industry and we have used this to ensure that Repair Pilot works for you.
a little about why you should be using us...
Repair Pilot Can Offer Almost Instant ROI. See below to find out how.
On average, how many repairs do you book in a month?
What is the average hourly rate of your repair technicians?
This the amount of money you will save each month based on the wages of your technicians, number of jobs per month and the monthly cost of repair pilot.With our past experience, we calculated that Repair Pilot saves on average 6.5 minutes per job which we multiply by the amount of jobs completed in a month. This is then multiplied by the average staff wages minus the monthly cost of Repair Pilot.
We have over 10 years experience running a repair business. We took into account all interactions with the customer, from booking, to quoting, to updating and to completion. The amount of time spent on the phone to customers, writing emails etc. all adds up, Repair Pilot slashes this down to a fraction of the time.
Repair Pilot can automate service and renewal reminders, increasing repeat custom and recurring revenue.
The simple and intuitive interface allows your staff to do what they need too with minimal effort.
Give your customer access to the customer portal where they can see their job history, invoices, request quotes and more.
We Integrate With a Range of Other Software to Save You Time and Effort.